Vizlib is a fast-paced, innovative data analytics company. We help leading global businesses (such as Novartis, IKEA, and Schindler) transform their reporting into eye-catching visual data stories. Our diverse, international team collaborates daily to create intuitive UI products for Qlik Sense that put the customer first, and bring people and data closer together. Join us as we redefine what’s possible and build a new data-driven world in the cloud!

We’re driven, we’re global, we’re growing and we need more amazing talent to keep up the pace!

The Role 

We are searching for a new System Administrator who will work directly with our team
members, outside development partners, and clients to administrate, install, deploy, configure, operate, and maintain system hardware and software related to internal or client environments and SaaS products to ensure the stability and integrity of information in compliance with organisation policies and standards. The right candidate will be strong technically and a willingness to grow their technical skillset, be communicative, articulative, engaged with the ability to plan and to execute a plan.

Qualified candidates will have experience in a System Administrator role that manages both on-premise systems as well as working knowledge in SaaS solutions. They will be expected to learn how to tune servers, handle attacks, and diagnose and resolve application problems. They will assist the help desk with SaaS or internal applications to keep Vizlib's teams operating as efficiently as possible.

The Responsibilities

● Administrate and support hosted environments, resolve software and hardware-related issues
● Support, monitor, test, and troubleshoot hardware and software problems
● Build and maintain secure server environments, monitor for security events and alerts, including: the build and documentation of hardened servers, and testing
● Deploy appropriate security patches/fixes, and review security logs as well as notifications
● Execute, test, and rollout solutions built by senior-level team members
● Support and maintain end-user requirements, including troubleshooting, account
maintenance
● Coordinate with management for computing and information technology strategic plans, policies, and programs
● Plan and perform appropriate processes, documentation, inventory assessment, provide evidence and other procedures as needed
● Perform and coordinate effective installation and performance of operating, system hardware and software on servers, including software releases, system upgrades, and patches
● Maintain, monitor, and analyse system components to make recommendations regarding computer system security, networks, computers, and disk utilisation
● Build and maintain long-term relationships with critical suppliers while keeping abreast of changing industry trends
● Manage technological systems that track the shipment, inventory and supply of materials
● Conduct software and hardware evaluations and provide technical analysis
● Lead transformational activities to build procurement organisational capabilities and improve procurement efficiency
● Automate management tasks, streamline processes, and perform standard administration functions as needed
● Obtain and/or maintain technical certifications as necessary
● Assist in assessments of the hosted environments on behalf of the clients, providing evidence of documented processes
● Developing methods and tools to test and implement LAN/WAN/Wifi equipment
● Working with software developers and DevOps to improve existing systems

The Requirements

● 5+ years of hands-on G-suite and Office 365 in helpdesk capacity
● 5+ years of hands-on Windows Server and Active Directory in a helpdesk capacity
● 5+ years of hands-on PC and Mac support experience in a enterprise level environment
● Scripting languages PowerShell scripting and Windows command line
● Experience with imaging, software deployment and of Mac and Windows laptops
● Experience with windows patch management and asset tracking software
● Experience supporting Cloud Environments: AWS/Azure/GCP
● Experience with Atlassian Confluence and Jira administration
● Lead server and application deployments, security, and business continuity
● Support remote users via VPN technologies
● Have excellent oral and written communication skills
● Must be able to travel nationally if required and to/from Offices as required
● BA/BS in Computer Science or equivalent degree preferred

Helpful Knowledge
● Experience managing and maintaining infrastructure devices, including switches, routers
and firewalls
● G Suite
● BetterCloud
● Zoom
● Dropbox
● Slack
● LastPass/1Password
● Apple Laptop deployments utilizing Jamf
● Experience deploying Windows systems using Microsoft Deployment Toolkit and Intune

If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply


The Rewards

We believe in providing the best environment to allow you to do your best work, and we currently offer the following:

• Competitive salary
• Recognition awards (with monetary value and rewards)
• Generous training grant
• Private health care
• MultiSport card
• Sports integration - inc. weekly squash fun
• Travel medical insurance
• Business trips and integration events
• Fresh fruits, snacks, coffee and cold beverages for everyone in the office
• Free library with a wide range of books and games (PS5)
• In-company English language classes and conversation
• No dress code

Sound good?

So, what are you waiting for? Apply now for a chance to be part of an inspirational and talented team. At Vizlib we are committed to creating and supporting a diverse and inclusive workplace where we all respect and learn from each other. As an Equal Opportunity employer, we welcome applicants with different experience, backgrounds, perspectives and abilities. We strive to create a culture that is open, engaging and supportive.